Employment

Job Description:

We are looking for senior Client Development professionals to help drive our continued GROWTH!
If you have a passion for marketing research, a track record of building strong client relationships and value working collaboratively, LET’S TALK!

Responsibilities Include:

• Developing relationships and networks to drive business growth.
• Consulting and collaborating with clients and internal partners to design and deliver custom, marketing insights.
• Bringing our company values of authenticity, craftsmanship and thoughtfulness to life from first client contact through research insight delivery and beyond.
• Elevating internal resource skills through knowledge sharing and mentorship.

Requirements:

• 10+ years of professional experience including marketing research, client relationship development and B2B sales of professional services.
• Demonstrated history of sourcing clients and establishing long term business relationships.
• Demonstrated ability to adapt and solve problems in a manner inclusive of various points of view and need.
• Excellent written and verbal communication and relationship management skills.
• Commitment to personal and professional growth.

Addition Information:

This is a full-time salaried plus bonus position based anywhere in the United States. Benefits include medical, dental, vision, disability, life, tuition reimbursement, and matching 401k plan.

What You'll do:

From welcoming research participants and clients to ensuring research sessions run smoothly, Focus Group Coordinators play a key role in executing successful projects.

Role Responsibilities:

• Create a professional and welcoming environment for participants, clients and researchers
• Manage participant registration and compensation processes
• Manage food and drink requests
• Maintain an organized and clean research facility

What You Need For Success:

• Professional communication skills
• Honesty and integrity
• Attention to detail
• Flexible availability

Other Information:

This is a part-time flexible position with varying hours that fall most often during the standard work week and generally between the hours 7:00 am and 9:00 pm. Our research center is located in Blue Ash near the MarketVision headquarters. We look forward to hearing from you! To apply, please email your resume and contact details to hr@mv-research.com.

What You'll do:

We are seeking a dedicated and highly organized Media Support Specialist to join our dynamic team. This role primarily involves working with consumer-made videos and video calls. The ideal candidate is flexible, a self-starter, and proficient in all Microsoft products, especially Excel.

Role Responsibilities:

• Facilitate, monitor and support video calls, ensuring all technical aspects are running smoothly.
• Review, organize, and manage a high volume of consumer-made videos.
• Provide technical support for video-related issues, ensuring quality resolution and minimal disruption.
• Use software to generate transcripts for videos.
• Utilize Microsoft Excel to create and maintain organized databases for tracking video content and user interactions.
• Generate reports and summaries to highlight trends, issues, and areas for improvement.
• Provide exceptional customer service to users, addressing their concerns and questions professionally and promptly via email, chat, and video calls.
• Work closely with other team members to ensure cohesive support across all user interactions.
• Identify opportunities to improve processes and enhance user satisfaction.
• Stay up to date on the latest video technologies and support best practices
• Other duties as assigned.

What You Need For Success:

• Proven experience in a support role, preferably involving video content and video calls.
• Proficiency in Microsoft Office Suite, especially Excel.
• Strong organizational skills and attention to detail.
• Excellent communication skills, both written and verbal.
• Ability to work independently and as part of a team.
• Flexibility to adapt to changing priorities and handle multiple tasks simultaneously.
• Technical aptitude and a problem-solving mindset.
• Experience with video editing software preferred.
• Familiarity with video conferencing tools (e.g., WebX, Microsoft Teams, Google Meet) preferred.
• Basic understanding of video formats and codecs preferred.

Other Information:

This is a full-time position to be based in our suburban Cincinnati (Blue Ash) office. This position may require flexible working hours, occasionally evenings and weekends, to accommodate user needs. Our competitive compensation package includes a generous 401k match. Benefits include a hybrid work model, paid time off, medical, dental, disability, life, and tuition reimbursement.
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We look forward to hearing from you! To apply, please email your resume and contact details to hr@mv-research.com.